WHAT DOES AMAKIN MEAN?
WHAT ARE THE COLLECTIONS BASED ON?
Each AMAKIN collection is based on a city around the globe and its unique scent profile. What makes a city special, its essence, and how its scents evoke different emotions such as nostalgia and wanderlust. The collections are designed to create a sense of place by capturing natural ingredients from that location bringing the ultimate travel experience straight to your home.
AMAKIN is a luxury home fragrances that was founded in 2020. In a time of upheaval, the founder creates wanderlust for people to find comfort and beauty without leaving their homes. Inspired by the founder Amal's long and deep history of perfumes and fragrances in the Middle East and her family roots inspired by her Arabian heritage, she has extensively traveled worldwide while researching fragrance recipes from different cultures and countries. The mission of AMAKIN is to offer something different: high-quality, artisanal product lines that give off an authentic mood and create unforgettable moments.
HOW LONG DO THE CANDLES BURN?
AMAKIN candles are made to burn longer than most traditional candles. Our candles on average last from 65 hours with a proper burn.
HOW DO I LEARN HOW TO CARE FOR MY CANDLES?
Head over to the blog section to learn more about proper candle care and instructions on how to maintain your candle.
ARE AMAKIN CANDLES MADE IN FRANCE?
Yes. Our candles are made by our master perfumers in France mixing the finest natural ingredients to create unforgettable scent profiles. Our luxury glass containers are also made in France providing the ultimate container for our premium wax.
HOW ARE AMAKIN CANDLES MADE?
Every candle is individually touched by hand and receives a delicate balance of waxes creating the ultimate scent profile and perfect consistency for an even burn each time you light the candle.
WHERE CAN I PURCHASE AMAKIN PRODUCTS?
It is easy to purchase AMAKIN products exclusively on our webshop online. The online store offers the full line of AMAKIN products including limited editions, special offers, and accessories.
HOW LONG DOES IT TAKE TO PROCESS AN ORDER?
All orders received before 11:00 a.m. CET Monday to Friday (except holidays) will process within 48-72 business hours for NL. Orders received after 11:00 a.m. CET, on weekends or holidays will process the next business day. Orders for the EU will be between 2-5 days. All other overseas orders between 7-14 days.
WHAT ARE THE DELIVERY OPTIONS?
Please see shipping methods during checkout for full details of the AMAKIN delivery rates and services. We offer express shipping. Please email us at email@example.com to process your request for express shipping.
HOW DO I CHECK THE STATUS OF MY ORDER?
Once we receive your order, AMAKIN will email your order number to you. Please quote this order number in all correspondence.The customer will receive a tracking number from the shipping company. Also the customer should always contact us if there is an issue with the order number. You can contact our customer services team at firstname.lastname@example.org with regards to your query.
WHAT IS THE RETURN POLICY?
We hope that you are satisfied with your order, if not we are happy to return it within 14 days after you receive your package. Please contact email@example.com for return instructions. All returned goods will be examined upon receipt. We will not provide a full refund if the goods show signs of unreasonable use such as opened packaging. Customers are responsible for return shipping costs.